HEAL (Healthcare Experience Advancement Lab)
Co-designing digital health solutions with clinicians and care teams.
Co-designing for real impact
HEAL’s Think Tanks engage clinicians to ideate, prototype, and test digital health solutions that directly address clinical workflow challenges.
Empowering clinicians, driving change
Through active participation, clinicians directly shape the future of healthcare technology, ensuring solutions are practical, effective, and improve patient care.
Collaborative innovation
We bring clinicians together for webinars, virtual sessions, and collaborative design to drive meaningful change in healthcare practices and digital tools.
Have an idea or want to be part of the future of healthcare innovation?
Your insights are invaluable to us.
Whether you have a new idea, a pain point, or a specific challenge, we want to know.
We want to hear from you
What’s the biggest pain point in your clinical workflow?
- Documentation burden
- Access to patient data
- Patient scheduling inefficiencies
- Lack of interoperability in digital tools
- Other
How HEAL works
Step 1: Clinicians share real-world challenges through surveys and discussions.
Step 2: HEAL hosts Think Tanks where these challenges are addressed through ideation and collaboration.
Step 3: Ideas evolve into prototypes that are tested and refined based on feedback.
Step 4: Clinicians are actively involved in testing and refining the final solution to ensure it is practical and impactful.
Please note that we are conscious of your time! There is no obligation to participate in each step.
Ideal Primary Care Practice Initiative
The Ideal Primary Care Practice Initiative was designed to address key challenges in primary care. This work aimed to promote more effective, efficient, and patient-centered practices through innovative digital health solutions. Over the course of the year, we conducted a literature review of best practices, hosted a clinician-led webinar series to share experiences and strategies for reducing administrative burden, and carried out co-design activities with physicians, nurse practitioners, administrative staff, and patients to identify key components and supports for the model.
More resources from HEAL
Stay updated on the latest research, insights, and innovations emerging from HEAL’s co-design efforts.
Upcoming Webinar: Optimizing Primary Care Efficiency Through IHP Integration and Team Collaboration
Our next webinar is happening next week! Co-hosted by Julia Hutton, NP and Teresa Wetselaar, NP, this interactive session will focus on Optimizing Primary Care Efficiency Through IHP Integration and Team Collaboration.
From burnout to brilliance: A webinar on how AI scribes are helping clinicians reclaim their time
Webinar on leveraging AI scribes for your ideal practice (part 2)
Learn more: Webinar on leveraging AI scribes for your ideal practice (part 2)
Co-design in primary care: creating solutions that address clinician needs
Learn more: Co-design in primary care: creating solutions that address clinician needs
Be part of the future of digital health innovation in Canada
Join the conversation and contribute your ideas to help shape the future of healthcare technology in Canada. Your participation can drive change and make a real impact.